Your order will ship within 7 days, once your payment clears the bank or PayPal.
As a substitute for appearing at shows, we absorb the cost of shipping to customers on orders over $60. For orders under $60 we charge a fee based on country that partially contributes to shipping costs - if the actual cost is less, we will refund part of that fee to you (for example if your order can be shipped in a padded envelope instead of a box). We choose the most cost effective method, within a reasonable time (air, not surface).
International customers are responsible for all customs duties, tariffs, taxes or other similar fees. Orders are shipped from Markham, Ontario, Canada. We charge GST or HST for all Canadian orders.
If an incorrect item is shipped, or an item is missing from your order, contact us and allow us to make it right. If the package is damaged during transit, please photograph the results for us. Items that are not what you expected/need can be discussed with us for exchange or return within 7 days.